Review Rocket HQ – Privacy Policy
Effective Date: 8/16/2025
Business Legal Name: Maplewood Real Estate, LLC d.b.a Review Rocket HQ
Phone: (859) 413-3771
Email: info@reviewrockethq.com
SMS & Communications Consent Notice
SMS messages are sent by Maplewood Real Estate, LLC d.b.a Review Rocket HQ (“Review Rocket HQ”).
Review Rocket HQ is a reputation and marketing services provider.
We send two types of messages:
Service & Support Messages – updates about your account, onboarding, project progress, scheduling, and customer support.
Marketing Messages – occasional offers or promotions only if you explicitly opt-in.
Your SMS opt-in data is never shared or sold to third parties, including for marketing or promotional use.
Message frequency may vary.
Message and data rates may apply.
You may reply STOP at any time to unsubscribe, or HELP for customer support.
For SMS support or opt-out help, contact us at: info@reviewrockethq.com
1. Introduction
Review Rocket HQ (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website, purchase services, or communicate with us.
By using our services, you agree to this Privacy Policy.
2. Information We Collect
Personal Data
We may collect personal information such as your name, email address, phone number, business information, and payment information when you interact with our website, sign up for services, or communicate with us.
Usage Data
We automatically collect information such as IP address, browser type, device type, referring URLs, and pages viewed on our website.
Cookies & Tracking
We use cookies and similar technologies to improve site performance, personalize your experience, and analyze usage.
3. How We Use Your Information
We may use your information to:
Provide and maintain our services
Create and manage your account
Process payments and subscriptions
Communicate with you regarding customer support and service updates
Send marketing messages only when you have opted in
Improve website functionality and service offerings
4. Sharing & Disclosing Your Information
We do not sell your personal information.
We may share your information only with:
Service Providers
Payment processors, hosting platforms, CRM systems
Contractors / Employees
To deliver contracted services (e.g., website design or support)
Legal Requirements
If required to comply with law, legal process, or protect rights
Your SMS opt-in data is not shared, rented, or sold.
5. Data Security & Storage
We take commercially reasonable measures to safeguard your information. However, no method of internet transmission or data storage is 100% secure. You acknowledge use of the service is at your own risk.
Data may be stored and processed on secure third-party servers, including AWS, Google Cloud, or hosting providers.
6. Data Retention
We retain collected information for as long as necessary to:
Provide services
Meet legal or tax obligations
Support your account history and billing records
You may request deletion as described below.
7. Your Rights
Depending on your location, you may have the right to:
Access your data
Request corrections
Request deletion
Restrict or object to processing
Request data portability
To request any of the above: info@reviewrockethq.com
8. California Consumer Privacy Act (CCPA) Rights
If you are a California resident, you may have rights to:
Know what data is collected
Request access to your data
Request deletion
Opt-out of sale of information (we do not sell data)
Non-discrimination for exercising rights
To submit a CCPA request: info@reviewrockethq.com
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updates become effective immediately upon posting on this page.
10. Contact Us
If you have any questions or requests regarding privacy, please contact:
Maplewood Real Estate, LLC d.b.a Review Rocket HQ
Email: info@reviewrockethq.com
Phone: (859) 413-3771
Website: reviewrockethq.com